The feedback from a lady who had broken down on Temple Street, Castleford was just what our team needed that busy day. Her new Vauxhall Corsa was brand new and only been driven a few miles before she come to a stand still after filling up with the wrong fuel. She’d put diesel in a petrol car by mistake on her way to do the weekly shop. “I suppose I’d better concentrate in future, it’s old habits they die hard”, her last car was a diesel and she’d had that for 10 years. We told her to sit tight with the car and that a fuel drain was going to fix it. It was standard procedure for our technician, he was out within 30 minutes and the car was as good as new afterwards. “I really do think the service and professional way that Wrong Fuel Help conducted themselves was outstanding, I will spread the word” said the lady to our adviser.

Fuelling up mistake with petrol instead of diesel in a car, need wrong fuel recovery in Castleford?

Sometimes having a new car is a defining event for a family, with newborn babies and animals to take for a walk, and when you’ve changed from petrol to diesel this can be a lot to take in and sometimes we forget. This happened to a family in Castleford on Crewe Road. They were going for a day out and had stopped for fuel and in the hubbub they had picked up the green nozzle at the station. “If I knew why I’d done it I’d be a millionaire”. His wife shouted “the amount of times he’s done things without knowing!!” Their Audi A3 diesel was full of petrol and we advised them not to drive the car and to wait for our engineer. He promptly arrived and drained the fuel from the tank and flushed the system through to ensure smooth running. “I’m doing the fuel next time. He can’t be trusted! I wouldn’t even trust him with a light switch” mentioned the wife. It can be hard and unforgiving in a stressful situation. Our advisers are trained to be friendly, sympathetic and professional in all circumstances.

Distress when adding petrol in diesel car, contaminated your tank in Castleford?

Late in the evening we received a call from a distressed barmaid in Castleford on Green Lane. Her Seat Ibiza had not started properly since filling up at the local filling station. She managed to get it working but a few hundred yards down the road it lost power and broke down. ‘What next? I’ve just bought this car. Found it had a dodgy handbrake and now this!’ We explained to her that it’s just a fuel mistake and nothing to worry about. Our fuel technician drained the fuel and ensured that the Seat Ibiza was back running smoothly. ‘You got me out of a pickle I love you’ it’s great to know that we are appreciated because we are on call 24/7 in Castleford